Tempo runs the routine work on every claim — triage, document intelligence, coverage analysis, settlement prediction — with a human reviewer in the loop on what matters. Built for claims teams shipping AI into production.
Cynthia Gray · State Farm · $10,900
Activity
Triage
Next action
Assign to Maria Rodriguez and send acknowledgement email.
Tempo's claim view, mid-triage. The agent has read the inbound email, classified attachments, and proposed a settlement range — before an adjuster opens the file.
Built on production infrastructure.
Not a chat assistant. A front office that reads every claim before a human opens it.
Auto-triage on every new claim — priority, risk, fraud signals. Document classification on upload. Coverage analysis. Contact extraction. Draft email replies. Scheduled reminders. Suggested next actions at every step.
Every AI action shows up in the activity feed. Escalations surface to the inbox. Flags are reviewable, approvals are tracked, the audit trail is one click away. No black box.
Reporting exposes minutes saved per claim, percent auto-triaged, escalation rate, average time-to-resolution, and per-call token cost. Operational impact in numbers, not in vibes.
The agent reads every new claim — priority, risk, fraud signals, recommended next step — before an adjuster opens the file.
Uploads get classified and key data extracted automatically. Ask any document a natural-language question and get a cited answer.
Claude analyzes similar resolved claims and predicts settlement range, timeline, and confidence — every claim, every status change.
Based on 47 resolved water-damage claims with similar coverage and amount.
Eight real tools, not just text. Search, update, flag, remind, run bulk actions across portfolios via natural language.
Running search_claims...
Found 12 claims. Top 3 by amount:
Triage per claim
Agent tools
AI workflows
Production tests
Audit-tracked
Four personas. Two hundred live claims. A morning brief that writes itself. The fastest way to understand Tempo is to drive the demo.